Effective Date: 1 January 2026
Last Updated: 1 January 2026

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1. Introduction

Pripear Skincare (Pty) Ltd (“the Company”, “we”, “us”, “our”) is the legal entity responsible for the processing of personal information.

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Cactus Africa Co. operates as a division of Pripear Skincare (Pty) Ltd.

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We are committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

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This Privacy Policy explains how we collect, use, and protect personal information when you engage with Cactus Africa Co., or visit our website(s).

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2. Personal Information We Collect

We may collect the following:

• Full name and surname

• Company name

• Email address

• Telephone number

• Billing and delivery address

• VAT number

• Payment details (processed securely via third-party providers)

• Information submitted via enquiry or wholesale forms

• Website usage data (IP address, cookies, browser type)

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3. Purpose of Processing

We process personal information to:

• Respond to enquiries

• Process wholesale applications and orders

• Issue invoices and Certificates of Analysis

• Maintain batch traceability

• Deliver products

• Comply with tax and regulatory obligations

• Improve our website and services

• Send marketing communications (where consent has been given)

• We do not sell personal information.

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4. Sharing of Personal Information

Personal information may be shared with:

• Payment service providers

• Courier and logistics partners

• Accountants and auditors

• IT and hosting providers

• Regulatory authorities where required by law

• All third parties are required to implement appropriate data protection safeguards.

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5. International Transfers

Where personal information is transferred outside South Africa (for example via cloud-based services), appropriate safeguards are implemented in accordance with POPIA.

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6. Security

We implement reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, or disclosure.

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7. Your Rights Under POPIA

You have the right to:

• Access personal information we hold about you

• Request correction or deletion

• Object to processing

• Withdraw consent

• Lodge a complaint with the Information Regulator

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Information Regulator Website:
https://www.justice.gov.za/inforeg

Email: inforeg@justice.gov.za

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8. Contact Details

Pripear Skincare (Pty) Ltd
Trading as: Cactus Africa Co. 

Email: admin@cactusafricaco.co.za
Physical Address: Heuwelkroon, 4 Morkel Street, Somerset West, Western Cape, South Africa

Information Officer: Mich Roeloffs