Supplier: Cactus Africa Co., a division of Pripear Skincare (Pty) Ltd
Company Registration Number: 2020/619763/07
Effective Date: 5 January 2026

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By placing an order with, requesting documentation from, or otherwise engaging with Cactus Africa Co., a division of Pripear Skincare (Pty) Ltd (“the Supplier”, “we”, “us”, “our”), the Buyer (“you”, “your”) confirms that they have read, understood, and agree to be bound by these Terms & Conditions.

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1. Orders & Acceptance

• All orders are subject to written acceptance by Cactus Africa Co.

• Product availability, specifications, batch characteristics, minimum order quantities, and pricing are subject to change without prior notice.

• We reserve the right to refuse, limit, or cancel any order at our discretion.

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2. Pricing & Payment

• Prices are quoted and invoiced in ZAR, EUR, or USD, as agreed in writing.

• Payment is required in full prior to dispatch unless otherwise approved in writing.

• Failure to make payment in full may result in delayed dispatch, suspension of future orders, or cancellation without liability.

• Quotes are valid for 14 days from the date of issue unless otherwise stated.

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3. Delivery, Shipping & Risk

• Delivery dates are estimates only. Cactus Africa Co. shall not be held responsible for delays beyond its reasonable control.

• Risk in the goods passes to the Buyer upon dispatch.

• The Buyer is responsible for shipping arrangements, insurance, customs clearance, import duties, taxes, and regulatory requirements in the destination country.

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4. Quality, Documentation & Use

• Each order is supplied with a Buyer’s Pack, which may include a Certificate of Analysis (CoA), Safety Data Sheet (SDS), Technical Data Sheet (TDS), and general usage guidance.

• Certificates of Analysis reflect standard composition and quality parameters based on routine batch testing conducted by ISO- and/or GMP-accredited laboratories where applicable.

• Requests for additional, extended, or custom testing must be made in writing prior to order confirmation and may incur additional costs. Custom testing is generally available for bulk orders exceeding 5 litres, subject to feasibility.

• All ingredients are supplied for cosmetic formulation use only.

• The Buyer is solely responsible for ensuring regulatory compliance, formulation safety, stability testing, labelling, and market approval of any finished products.

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5. Samples & Natural Variability

• Samples are supplied for evaluation purposes only and may not be fully representative of commercial quantities.

• As ingredients are derived from natural sources, batch-to-batch variation in colour, aroma, or viscosity may occur and does not constitute a defect where specifications are met.

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6. Claims & Liability

• Any claims relating to shortages, defects, or non-conformity must be submitted in writing within five (5) business days of receipt of goods.

• No goods may be returned without prior written authorisation.

• The Supplier’s total liability is strictly limited to the purchase price of the goods supplied.

• The Supplier shall not be liable for indirect, incidental, or consequential losses, including loss of profit, production delays, or loss of goodwill.

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7. Cancellations & Returns

• Orders may not be cancelled, altered, or amended once confirmed, except by written agreement.

•  Due to the perishable and traceable nature of raw ingredients, returns are not accepted once goods have been dispatched, except in cases of verified supplier error or confirmed defect.

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8. Confidentiality & Intellectual Property

• All branding, technical documentation, testing data, specifications, pricing, artwork, and correspondence remain the intellectual property of Pripear Skincare (Pty) Ltd.

• The Buyer agrees to maintain strict confidentiality regarding all proprietary and commercial information disclosed.

• No part of the Buyer’s Pack or related communication may be shared, copied, reproduced, or used beyond the agreed purpose without prior written consent.

• Any unauthorised disclosure or use constitutes a material breach of these Terms & Conditions and may result in legal action.

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9. Force Majeure

• Cactus Africa Co. shall not be liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, government actions, labour disputes, supply chain disruption, or transport interruptions.

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10. Amendments & Severability

• Cactus Africa Co. reserves the right to amend these Terms & Conditions from time to time. The version applicable at the time of order confirmation shall apply.

• If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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11. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of the Republic of South Africa.

• Any disputes arising hereunder shall fall under the exclusive jurisdiction of the courts of the Western Cape, South Africa.

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Cactus Africa Co.
A division of Pripear Skincare (Pty) Ltd
Registration Number: 2020/619763/07

Heuwelkroon, 4 Morkel Street
Somerset West, Western Cape, South Africa

Email: admin@cactusafricaco.co.za
Tel: +27 (0)66 181 3658

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These Terms & Conditions are available online at all times.
A printable PDF copy is available on request — please email admin@cactusafricaco.co.za.